Processing + Shipping

Processing and Shipping Policy:

Thank you for choosing BEYOND THE SKIN for your skincare. We strive to provide you with the best products and service possible. Below you will find our processing and shipping policy to ensure you have a smooth and satisfactory shopping experience with us.

Processing and Shipping Time:

  • Domestic orders are processed within 6-8 business days of receipt, Monday through Friday.
  • Please note that processing time does not include weekends or holidays.
  • Once your order is processed, it will be shipped out promptly.
  • Please note that additional time must be allowed for shipping with the courier depending on your location within the United States.
  • International orders may take up to 2 weeks to arrive, depending on the location of the country and any customs clearance processes.
  • If your order is a PREORDER, please allow 1-2 weeks for your order to be processed & shipped. For preorders, the products are made to order. Please note, all products are handcrafted with organic ingredients in small batches to ensure effectiveness and high quality. 

Once your order is shipped, you will receive your tracking number by email.

Please be aware that shipping times can vary due to factors beyond our control, such as weather conditions, peak shipping periods, and unforeseen circumstances.

We use reliable couriers to deliver your orders, and tracking information will be provided to you so you can monitor the progress of your shipment.

If you believe your package has been lost or stolen, please reach out to the shipping courier as soon as possible to start a claim and open an investigation before you reach out to us. We are not held liable for lost or stolen packages once we hand them over to the shipping courier.

Please Note:

  • BEYOND THE SKIN is not responsible for delays caused by the courier or customs processes.
  • If you have any questions or concerns regarding your order's processing or shipping status (if outside of the processing & shipping time allowed), please don't hesitate to contact our customer service team for assistance.

Thank you for choosing BEYOND THE SKIN. We appreciate your support and look forward to serving you again in the future.